Course Overview
The TLI21216 Certificate II in Driving Operations is a qualification for those wanting to engage in driving roles within the Transport and Logistics Industry.
Students will develop the knowledge and skills to perform range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes. Successful completion of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.
Job Roles
Occupational titles may include:
- Express/Priority Driver
- Pick up and Delivery Driver
- Taxi/ Truck Driver
Course Units Available
18 units are included in this Qualification
TLID0020 Shift materials safely using manual handling methods
Topics include:
- Assess risks associated with relocating load
- Plan load relocation
- Relocate load
TLIF0025 Follow work health and safety procedures
Topics include:
- Follow workplace procedures for hazard identification and risk control
- Contribute to arrangements for the management of occupational health and safety
- Complete occupational health and safety records
TLIH0005 Interpret road maps and navigate predetermined routes
Topics include:
- Identify and determine the pre-planned route
- Complete necessary documentation
TLIC1051Operate Commercial Vehicles
Topics include:
- Operate commercial vehicle
- Monitor traffic and road conditions
- Monitor and maintain vehicle performance
TLIE3004 Prepare workplace documents
- Topics include:
- Plan workplace document
- Prepare workplace document
- Complete workplace forms
TLII0005 Apply customer service skills
- Topics include:
- Deal with customer inquiries
- Monitor customer satisfaction
TLIJ2001 Apply quality procedures
- Topics include:
- Apply quality concepts
- Trial improvements
- Implement improvement
TLID0015 Load and unload goods/cargo
- Load and unload goods/cargo
- Secure and protect load
- Complete documentation
TLIF0009 Ensure the safety of transport activities (Chain of Responsibility)
Topics include:
- Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Identify and report chain of responsibility breaches
TLIH0003 Prioritise courier delivery operations
- Topics include:
- Prepare to deliver mail and/or consignment
- Deliver mail/consignment to specific route
- Report on delivery activity
TLIE0009 Carry out basic workplace calculations
Topics include:
- Carry out calculations
- Prepare estimates
- Interpret graphical representations of mathematical information
TLIF2010 Apply fatigue management strategies
Topics include:
- Identify and act upon signs of fatigue
- Implement strategies to minimise fatigue
TLIL0007 Complete workplace orientation/induction procedures
- Identify major areas of the workplace in terms of functions, organisational structures and occupations
- Organise and accept responsibility for own workload
- Apply ethical practices
- Receive and act constructively on personal feedback
- Participate in identifying and meeting own learning needs
- Plan and organise a personal daily routine
TLIE0002 Process workplace documentation
Topics include:
- Plan documentation
- Complete documentation
TLIF2006 Apply accident-emergency procedures
Topics include:
- Respond to the incident
- Control and assist at accident or emergency site
- Finalise accident – emergency process and complete records
TLIA1001 Secure cargo
Topics include:
- Prepare to secure cargo/containers
- Lash and unlash cargo
- Protect cargo from weather
- Pack and unpack cargo
TLIB0002 Carry out vehicle inspection
Topics include:
- Check the vehicle
- Clean vehicle
- Complete documentation
TLIE1003 Participate in basic workplace communication
Topics include:
- Communicate information about routine tasks, processes, events or skills
- Participate in group discussions to achieve appropriate work outcomes
- Represent views of the group to others
TLIK2010 Use infotechnology devices in the workplace
Topics include:
- Identify infotechnology systems
- Access and operate computer-based equipment and systems
- Input, store and present files/data
- Implement workplace procedures for management and security of data
Enrol for FullOnline Training
Enrol for Faceto Face Training
Recognition ofPrior Learning
E-LearningModules