Course Overview
A general qualification for the Warehousing and Storage Industry.
Students will develop the skills and knowledge to perform a broad range of skilled applications including requirements to evaluate and analyse current practices, develop new criteria and procedure for performing current practices, and provision of some leadership and guidance to others in the application and planning of the skills.
Job Roles
Occupational titles may include:
- Warehouse Manager
- Supervisor
- Forklift Operator
Course Units Available
21 units are included in this Qualification
TLIF1001Follow work health and safety procedures
Topics include:
- Follow workplace procedures for hazard identification and risk control
- Contribute to arrangements for the management of occupational health and safety
- Complete work health and safety records
TLIF0001Apply chain of responsibility legislation, regualtions and workplace procedures
Topics include:
- Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Identify and report chain of responsibility breaches
TLID2010/b> Operate a forklift
Topics include:
- Check forklift condition
- Drive forklift
- Operate forklift to handle loads
- Monitor site conditions
- Monitor and maintain forklift performance
TLIA4031Consolidate freight
Topics include:
- Assess scope to consolidate freight
- Prepare consignment documentation
TLIL4010Assess and confirm customer transport requirements
Topics include:
- Assess goods/stock to be transported
- Determine transit requirements
- Complete documentation
TLIG4005Organise transport workload
Topics include:
- Organise and accept responsibility for own workload
- Participate in identifying and meeting own learning needs
- Plan and organise a personal daily routine
TLIJ3002Apply quality systems
Topics include:
- Work within a quality improvement system
- Use quality improvement systems, tools and techniques
TLIL4009Manage personal work priorities and professional development
Topics include:
- Manage self
- Set and meet own work priorities
- Develop and maintain professional competence
TLII4001Coordinate quality customer service
Topics include:
- Plan to meet internal and external customer requirements
- Ensure delivery of quality service
- Monitor, adjust and report customer service
TLIL4033Promote effective workplace practice
Topics include:
- Contribute positively to the work team environment
- Observe and promote work safety procedures
- Maintain and promote well being of team
- Participate in competency development
TLIG3002/b> Lead a work team or group
Topics include:
- Participate in work team/group planning
- Manage and develop work team/group performance
- Participate in and facilitate work team/group achieve tasks
- Document and review work team/group tasks
TLIL1001Complete workplace orientation/induction procedures
Topics include:
- Identify major areas of the workplace in terms of functions, organisational structures and occupations
- Organise and accept responsibility for own workload
- Apply ethical practices
- Receive and act constructively on personal feedback
- Participate in identifying and meeting own learning needs
- Plan and organise a personal daily routine
TLIA4028Assess and monitor optimum stock levels
Topics include:
- Assess projected demand
- Assess variables that impact upon optimum stock levels
- Determine optimum inventory levels
- Monitor optimum inventory levels
TLIA4032Organise transport of freight or goods
Topics include:
- Plan transport operations
- Organise the transport of freight
- Complete organisational process
TLIF4014Develop and maintain a safe workplace
- Topics include:
- Plan and implement safety requirements
- Inform and train personnel on OH&S legislation, codes and standards
- Establish and maintain procedures for assessing and controlling safety risks
- Monitor, adjust and report safety performance
- Evaluate the occupational health and safety system and related policies, procedures and programs
- Investigate and report non-conformance
- Establish and maintain a system for OH&S records
TLIG4006Facilitate work teams
- Topics include:
- Participate in team planning
- Develop team commitment and cooperation
- Manage and develop team performance
- Encourage and facilitate the work of teams
TLIL4005Apply conflict/grievance resolution strategies
- Topics include:
- Identify potential conflict situations
- Implement conflict resolution strategies
- Use effective interpersonal skills
TLIL4037 Assess and amend rosters
- Topics include:
- Identify changes to timetables, planned activities and support activities
- Confirm changes to planned activities
- Confirm personnel availability
- Re-allocate personnel and amend rosters
TLIL4032Implement equal employment equity strategies
- Topics include:
- Identify and communicate agreed employment equity direction
- Respond to enquiries regarding employment equity
- Implement employment equity strategies
- Contribute to policy development
- Evaluate and report
TLIL4036Develop rosters
- Topics include:
- Identify operating requirements
- Identify tasks and responsibilities and work requirements
- Establish work rosters
- Finalise work rosters
TLIP4005Manage workplace information
Topics include:
- Identify and source information needs
- Collect, analyse and report information
- Use management information systems
- Contribute to the preparation of operational plans
- Prepare resource proposals