Course Overview
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job Roles
Occupational titles may include:
- Administration
- Customer Engagement
- Medical Administration
- Records and Information Management
Course Units Available
BSBCRT311 Apply critical thinking skills in a team environment
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BSBPEF201 Support personal wellbeing in the workplace
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BSBSUS211 Participate in sustainable work practices
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BSBTWK301 Use inclusive work practices
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BSBWHS311 Assist with maintaining workplace safety
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BSBXCM301 Engage in workplace communication
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BSBPUR30 Purchase goods and services
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BSBPEF301 Organise personal work priorities
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BSBWRT311 Write simple documents
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BSBTEC302 Design and produce spreadsheets
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BSBOPS303 Organise schedules
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BSBINS202 Handle receipt and dispatch of information
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BSBOPS301 Maintain business resources
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Recognition ofPrior Learning
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