TLI31616 Certificate III in Warehousing Operations

Course Overview

The  nationally recognised TLI31616 Certificate III in Warehousing Operations is a general qualification for the Warehousing and Storage Industry.

Students will develop the skills and knowledge to perform a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgment is required in the selection of equipment, services or contingency measures and within known time constraints.

Course Price: $1,836.00

Job Roles

Occupational titles may include:

  • Warehouse worker
  • Store Person
  • Forklift Operator

Course Units Available

There are 19 units included in this qualification.

TLIF1001 Follow work health and safety procedures

Topics include:

  • Follow workplace procedures for hazard identification and risk control
  • Contribute to arrangements for the management of work health and safety
  • Complete work health and safety records

TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures

Topics include:

  • Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
  • Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
  • Identify and report chain of responsibility breaches

TLIA3015 Complete receival/despatch documentation

  • Topics include:
  • Analyse order to identify work requirements to fill order
  • Follow workplace order documentation processes
  • Finalise documentation

TLIA3017 Identify products and store to specifications

Topics include:

  • Identify and categorise products
  • Match products to locations based on specified criteria
  • Assist individuals to solve stock identification and location problems
  • Identify appropriate transfer and handling requirements
  • Contribute to continuous improvement

TLIA3019 Organise receival operations

Topics include:

  • Plan and organise receival operations
  • Organise the storage of stock
  • Complete documentation

TLIA3026 Monitor storage facilities

Topics include:

  • Determine site functions and operations
  • Monitor storage operations

TLIE3004 Prepare workplace documents

Topics include:

  • Plan workplace document
  • Prepare workplace document
  • Complete workplace forms

TLIJ3002 Apply quality systems

Topics Include:

  • Work within a quality improvement system
  • Use quality improvement systems, tools and techniques

BSBWOR301 Organise personal work priorities and development

Topics include:

  • Organise and complete own work schedule
  • Monitor own work performance
  • Coordinate personal skill development and learning

TLIU2012 Participate in environmentally sustainable work practices

Topics include:

  • Identify current resource use
  • Comply with environmental regulations
  • Implement performance improvement strategies

TLIL1001 Complete workplace orientation/induction procedures

Topics include:

  • Identify major areas of the workplace in terms of functions, organisational structures and occupations
  • Organise and accept responsibility for own workload
  • Apply ethical practices
  • Receive and act constructively on personal feedback
  • Participate in identifying and meeting own learning needs
  • Plan and organise a personal daily routine

TLIA3016 Use inventory systems to organise stock control

Topics include:

  • Identify inventory and stock control systems in use in the workplace
  • Use re-order procedures to maintain stock levels
  • Organise cyclical stock counts and report discrepancies or variances
  • Produce reports on record keeping and inventory functions

TLIA3018 Organise despatch operations

Topics include:

  • Plan and organise despatch operations
  • Organise the storage and despatch of stock
  • Complete documentation

TLIA3024 Organise warehouse records operations

  • Topics include:
  • Identify record management databases, storage types and technologies
  • Store warehouse records
  • Use record management systems to retrieve information

TLIA3039 Receive and store stock

Topics include:

  • Take delivery of stock
  • Store stock
  • Rotate and maintain stock
  • Complete documentation

BSBCUS301 Deliver and monitor a service to customers

Topics include:

  • Identify customer needs
  • Deliver a service to customers
  • Monitor and report on service delivery

TLIL3003 Conduct induction process

Topics include:

  • Outline the relationship between employee and the company
  • Establish requirements of position
  • Complete relevant workplace documentation

TLIL3038 Control and order stock

Topics include:


  • Maintain stock levels and records
  • Organise and administer stocktakes
  • Identify stock losses
  • Process stock orders
  • Follow up orders

TLIE3002 Estimate/calculate mass, area and quantify dimensions

Topics include:

  • Estimate loads for transport or Storage
  • Estimate load limits of transport and/or storage
  • Organise load