Course Overview
The nationally recognised TLI32416 Certificate III in Logisitics is a qualification for those engaged in or wishing to enter logistics operations within the Transport and Logistics Industry.
Students will develop the skills and knowledge to perform a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others.
Job Roles
Occupational titles may include:
- Logistics Service Clerk
- Logistics Administration Officer
- Inventory and Supply Clerk
- Stock Controller
Course Units Available
There are 13 units included in this qualification.
TLIF1001 Follow work health and safety procedures
Topics include:
- Follow workplace procedures for hazard identification and risk control
- Contribute to arrangements for the management of work health and safety
- Complete work health and safety records
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures
Topics include:
- Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
- Identify and report chain of responsibility breaches
TLIA3015 Complete receival/despatch documentation
Topics include:
- Analyse order to identify work requirements to fill order
- Follow workplace order documentation processes
- Finalise documentation
TLIA3019 Organise receival operations
Topics include:
- Plan and organise receival operations
- Organise the storage of stock
- Complete documentation
BSBCMM301 Process customer complaints
Topics include:
- Respond to complaints
- Refer complaints
- Exercise judgement to resolve customer service issues
BSBCUS301 Deliver and monitor a service to customers
Topics include:
- Identify customer needs
- Deliver a service to customers
- Monitor and report on service delivery
BSBPUR301 Purchase goods and services
Topics Include:
- Understand purchasing and own requirements
- Make purchases
- Receive purchases
TLIL1001 Complete workplace orientation/induction procedures
Topics include:
- Identify major areas of the workplace in terms of functions, organisational structures and occupations
- Organise and accept responsibility for own workload
- Apply ethical practices
- Receive and act constructively on personal feedback
- Participate in identifying and meeting own learning needs
- Plan and organise a personal daily routine
TLIA3018 Organise despatch operations
Topics include:
- Plan and organise despatch operations
- Organise the storage and despatch of stock
- Complete documentation
TLIE3004 Prepare workplace documentation
Topics include:
- Plan workplace document
- Prepare workplace document
- Complete workplace forms
TLIU2012A Participate in environmentally sustainable work practices
Topics include:
- Identify current resource use
- Comply with environmental regulations
- Implement performance improvement strategies
BSBWOR301 Organise personal work priorities and development
Topics include:
- Organise and complete own work schedule
- Monitor own work performance
- Co-ordinate personal skill development and learning
TLIP3019 Provide records retrieval service
Topics include:
- Locate/retrieve records required
- Ensure security of records
- Deliver records or record information
Enrol for FullOnline Training
Enrol for Faceto Face Training
Recognition ofPrior Learning
E-LearningModules