TLI41816 Certificate IV in Warehousing Operations

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete work health and safety records

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Check forklift condition
• Drive forklift
• Operate forklift to handle loads
• Monitor site conditions
• Monitor and maintain forklift performance

Topics include:

• Assess scope to consolidate freight
• Prepare consignment documentation

Topics include:

• Assess goods/stock to be transported
• Determine transit requirements
• Complete documentation

Topics include:

• Organise and accept responsibility for own workload
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Work within a quality improvement system
•  Use quality improvement systems, tools and techniques

Topics include:

• Manage self
• Set and meet own work priorities
• Develop and maintain professional competence

Topics include:

• Plan to meet internal and external customer requirements
• Ensure delivery of quality service
• Monitor, adjust and report customer service

Topics include:

• Contribute positively to the work team environment
• Observe and promote work safety procedures
• Maintain and promote well being of team
• Participate in competency development

Topics include:

• Participate in work team/group planning
• Manage and develop work team/group performance
• Participate in and facilitate work team/group achieve tasks
• Document and review work team/group tasks

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Assess projected demand
• Assess variables that impact upon optimum stock levels
• Determine optimum inventory levels
• Monitor optimum inventory levels

Topics include:

• Plan transport operations
• Organise the transport of freight
• Complete organisational process

• Topics include:
• Plan and implement safety requirements
• Inform and train personnel on OH&S legislation, codes and standards
• Establish and maintain procedures for assessing and controlling safety risks
• Monitor, adjust and report safety performance
• Evaluate the occupational health and safety system and related policies, procedures and programs
• Investigate and report non-conformance
• Establish and maintain a system for OH&S records

• Topics include:
• Participate in team planning
• Develop team commitment and cooperation
• Manage and develop team performance
• Encourage and facilitate the work of teams

• Topics include:
• Identify potential conflict situations
• Implement conflict resolution strategies
• Use effective interpersonal skills

• Topics include:
• Identify changes to timetables, planned activities and support activities
• Confirm changes to planned activities
• Confirm personnel availability
• Re-allocate personnel and amend rosters

• Topics include:
• Identify and communicate agreed employment equity direction
• Respond to enquiries regarding employment equity
• Implement employment equity strategies
• Contribute to policy development
• Evaluate and report

• Topics include:
• Identify operating requirements
• Identify tasks and responsibilities and work requirements
• Establish work rosters
• Finalise work rosters

Topics include:

• Identify and source information needs
• Collect, analyse and report information
• Use management information systems
• Contribute to the preparation of operational plans
• Prepare resource proposals