Topics include:

• Check the vehicle
• Clean vehicle
• Complete documentation

• Topics include:
• Apply relevant legislation applicable to low risk operations of a heavy vehicle
• Inspect vehicle and secure load for low risk
• Apply low risk car driving behaviours in a heavy vehicle
• Apply low risk heavy vehicle driving strategies
• Explain risk factors that contribute to collisions or incident when driving a heavy vehicle
• Apply operations and car control skills

Topics include:

• Operate commercial vehicle
• Monitor traffic and road conditions
• Monitor and maintain vehicle performance

Topics include:

• Assess risks associated with the relocation of the load
• Plan load relocation
• Relocate load

Topics include:

• Identify required manifest documentation
• Process manifest documentation

Topics include:

• Estimate loads for transport or storage
• Estimate load limits of transport and/or storage
• Organise load

Topics include:

• Identify system features
• Communicate using communications technology
• Maintain communication equipment operational status
• Complete documentation

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete work health and safety records

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Check forklift condition
• Drive forklift
• Operate forklift to handle loads
• Monitor site conditions
• Monitor and maintain forklift performance

Topics include:

• Assess scope to consolidate freight
• Prepare consignment documentation

Topics include:

• Assess goods/stock to be transported
• Determine transit requirements
• Complete documentation

Topics include:

• Organise and accept responsibility for own workload
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Work within a quality improvement system
•  Use quality improvement systems, tools and techniques

Topics include:

• Manage self
• Set and meet own work priorities
• Develop and maintain professional competence

Topics include:

• Plan to meet internal and external customer requirements
• Ensure delivery of quality service
• Monitor, adjust and report customer service

Topics include:

• Contribute positively to the work team environment
• Observe and promote work safety procedures
• Maintain and promote well being of team
• Participate in competency development

Topics include:

• Participate in work team/group planning
• Manage and develop work team/group performance
• Participate in and facilitate work team/group achieve tasks
• Document and review work team/group tasks

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Assess projected demand
• Assess variables that impact upon optimum stock levels
• Determine optimum inventory levels
• Monitor optimum inventory levels

Topics include:

• Plan transport operations
• Organise the transport of freight
• Complete organisational process

• Topics include:
• Plan and implement safety requirements
• Inform and train personnel on OH&S legislation, codes and standards
• Establish and maintain procedures for assessing and controlling safety risks
• Monitor, adjust and report safety performance
• Evaluate the occupational health and safety system and related policies, procedures and programs
• Investigate and report non-conformance
• Establish and maintain a system for OH&S records

• Topics include:
• Participate in team planning
• Develop team commitment and cooperation
• Manage and develop team performance
• Encourage and facilitate the work of teams

• Topics include:
• Identify potential conflict situations
• Implement conflict resolution strategies
• Use effective interpersonal skills

• Topics include:
• Identify changes to timetables, planned activities and support activities
• Confirm changes to planned activities
• Confirm personnel availability
• Re-allocate personnel and amend rosters

• Topics include:
• Identify and communicate agreed employment equity direction
• Respond to enquiries regarding employment equity
• Implement employment equity strategies
• Contribute to policy development
• Evaluate and report

• Topics include:
• Identify operating requirements
• Identify tasks and responsibilities and work requirements
• Establish work rosters
• Finalise work rosters

Topics include:

• Identify and source information needs
• Collect, analyse and report information
• Use management information systems
• Contribute to the preparation of operational plans
• Prepare resource proposals

• Topics include:
• Clarify role and responsibilities in the assessment process
• Confirm organisational arrangements for evidence gathering
• Collect evidence in accordance with the assessment plan
• Record and report findings

Topics include:

• Organise instruction and demonstration
• Conduct instruction and demonstration
• Check training performance
• Review personal training performance

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of work health and safety
• Complete work health and safety records

• Topics include:
• Communicate with customers and colleagues from diverse backgrounds
• Deal with cross-cultural misunderstandings

• Topics include:
• Deal with customer inquiries
• Monitor customer satisfaction

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence

• Topics Include:
• Identify and manage fatigue risk in the road transport sector
• Operate within a road transport fatigue risk management system
•  Plan and navigate a heavy vehicle trip
•  Comply with work and rest hours
•  Update and maintain records

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for managing of work health and safety
• Complete work health and safety records

Topics include:

• Select materials and pack and unwrap products
• Label packaged products/loads

Topics include:

• Prepare for stocktake
• Stocktake and count stock
• Identify stock discrepancies
• Complete documentation

Topics include:

• Communicate information about routine tasks, processes, events or skills
• Participate in group discussions to achieve appropriate work outcomes
• Represent views of the group to others

Topics include:

• Contribute to determination of appropriate work roles
• Contribute to the planning of the activity
• Work with others

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Identify workplace order picking processes, policies and procedures
• Pick and despatch an order
• Record stock levels

Topics include:

• Assess risks associated with the relocation of the load
• Plan load relocation
• Relocate load

Topics include:

• Carry out calculations
• Prepare estimates
• Interpret graphical representations of mathematical information

Topics include:

• Deal with customer inquiries
• Monitor customer satisfaction

Topics include:

• Assess risks associated with relocating load
• Plan load relocation
• Relocate load

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete occupational health and safety records

Topics include:

• Identify and determine the pre-planned route
• Complete necessary documentation

Topics include:

• Operate commercial vehicle
• Monitor traffic and road conditions
• Monitor and maintain vehicle performance

• Topics include:
• Plan workplace document
• Prepare workplace document
• Complete workplace forms

• Topics include:
• Deal with customer inquiries
• Monitor customer satisfaction

• Topics include:
• Apply quality concepts
• Trial improvements
• Implement improvement

• Load and unload goods/cargo
• Secure and protect load
• Complete documentation

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

• Topics include:
• Prepare to deliver mail and/or consignment
• Deliver mail/consignment to specific route
• Report on delivery activity

Topics include:

• Carry out calculations
• Prepare estimates
• Interpret graphical representations of mathematical information

Topics include:

• Identify and act upon signs of fatigue
• Implement strategies to minimise fatigue

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Plan documentation
• Complete documentation

Topics include:

• Respond to the incident
• Control and assist at accident or emergency site
• Finalise accident – emergency process and complete records

Topics include:

• Prepare to secure cargo/containers
• Lash and unlash cargo
• Protect cargo from weather
• Pack and unpack cargo

Topics include:

• Check the vehicle
• Clean vehicle
• Complete documentation

Topics include:

• Communicate information about routine tasks, processes, events or skills
• Participate in group discussions to achieve appropriate work outcomes
• Represent views of the group to others

Topics include:

• Identify infotechnology systems
• Access and operate computer-based equipment and systems
• Input, store and present files/data
• Implement workplace procedures for management and security of data

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of work health and safety
• Complete occupational health and safety records

Topics include:

• Select materials and pack and unwrap products
• Label packaged products/loads

Topics include:

• Identify workplace procedures and documentation requirements for the receipt of goods
• Check and inspect goods on arrival and complete workplace documentation
• Unload, unpack and store stock

• Analyse order to identify work requirements
• Follow workplace order picking processes to prepare goods for despatch
• Complete despatch following workplace procedures and schedules

Topics include:

• Plan documentation
• Complete documentation

Topics include:

• Identify products in a subsection of a warehouse or other storage area
• Examine quality and report on products
• Use inventory and labelling systems to identify and locate products

Topics include:

• Load and unload goods/cargo
• Secure and protect load
• Complete documentation

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs

Topics include:

• Identify workplace order picking processes, policies and procedures
• Pick and despatch an order
• Record stock levels

Topics include:

• Prepare for stocktake
• Stocktake and count stock
• Identify stock discrepancies
• Complete documentation

Topics include:

• Participate in stock rotation activities
• Interpret and fill replenishment request
• Complete stock replenishment

Topics include:

• Apply quality concepts
• Trial improvements
• Implement improvements

Topics include:

• Identify infotechnology systems
• Access and operate computer-based equipment and systems
• Input, store and present files/data
• Implement workplace procedures for management and security of data

Topics include:

• Check forklift condition
• Drive forklift
• Operate forklift to handle loads
• Monitor site conditions
• Monitor and maintain forklift performance

Topics include:

• Select load moving equipment
• Move goods
• Check goods and complete documentation